Legal

Privacy Policy

Effective date: October 14, 2026

1. Who we are

This website is run by SogaStudio LLC, a Georgia limited liability company ("SogaStudio," "we," "our" or "us"). Our mailing address is 8735 Dunwoody Place Ste N, Atlanta, GA 30350. This policy covers soga-studio.com, the "Ask us" intake chat on it, the contact form, and the text messages we send about an inquiry.

2. What we collect

The "Ask us" intake chat

• Your question, and your name.
• How you want us to reply: an email address, or a US mobile number.
• Your answers to our short follow-up questions: the kind of business, how many people do the work, and where it goes wrong.
• If you choose text: whether you ticked the text-message consent box, the exact consent words you were shown, and the time you ticked it.
• A record of the chat with times, and whether you entered the code we sent you.
• A scrambled (hashed) form of your IP address and of your email address or number, used only to limit repeated attempts.

The contact form

Your name, email address and the message you write.

Website analytics

We use Google Analytics to see how visitors use this website: pages visited, time on page, device and browser type, and approximate location (city or region). It does not give us your name, email address or phone number.

3. Why we collect it

• To confirm the email address or number is yours, by sending a one-time code.
• To answer your question and follow up on your inquiry, by the channel you chose.
• To keep your question and answers together, so you do not have to repeat yourself.
• To keep this website working and stop abuse, and to understand how it is used.

We do not use your information to send you marketing you did not ask for.

4. Text messages and your mobile number

We text you only if you choose text and tick the consent box. The texts are the verification code and replies to your inquiry. Ticking the box is never required: you can choose email instead. You can stop texts at any time by replying STOP, and reply HELP for help. The text program is described in our Terms.

Mobile numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing purposes. We do not sell or share your mobile number with third parties. The one exception is the text-message provider that delivers our texts, which receives your number only to deliver them.

5. Who we share it with

We do not sell personal information. We share it only with service providers that run this website for us, and only for that work: website hosting, email delivery, text-message delivery, and Google (analytics). We may also disclose information if the law requires it, or to protect safety, rights or property.

6. How long we keep it

We keep an inquiry, and the chat record that goes with it, for as long as we need it to answer you, follow up, and keep our business records. If you start the chat and do not enter the code, we keep what you typed but do not follow up. Verification codes expire after 10 minutes. Analytics data is kept according to Google's retention settings. You can ask us to delete your inquiry at any time, and we will, unless the law requires us to keep it.

7. Your choices

• You can use this website without filling in the chat or the form.
• You can choose email instead of text, and you can reply STOP to any text.
• You can ask to see, correct or delete the information we hold about you.
• You can limit cookies in your browser settings.

8. Security

We take reasonable steps to protect information from unauthorized access, loss or misuse. Codes are stored in scrambled form, not as the code itself. No system is completely secure.

9. Children

This website is for businesses. It is not directed to children under 13, and we do not knowingly collect information from children.

10. Changes to this policy

We may update this policy. Updates are posted on this page with a new effective date.

11. Contact us

Questions about this policy, or a request to see or delete your information:

• Email: info@soga-studio.com
• Phone: (888) 609-1221
• Mail: SogaStudio LLC, 8735 Dunwoody Place Ste N, Atlanta, GA 30350