Sample desk · Hospitality · lane: rooms

Rooms & events: what the agents did today

Your desk · Rooms & events · Hospitality7 done · 2 queued
Done today
  1. Housekeeping board set for 40 rooms
  2. Room setup sent to the event team
  3. flaggedRoom 214 out of order with no ticket: flagged to maintenanceDrill deeper ▸
  4. + 4 more done today
Queued
  1. Late checkout requests
  2. Setup for Thursday's meeting
Needs your yes
  1. Nothing waits for you in this lane today.

What agents do hereAn agent keeps the room and event boards current and flags a problem the moment it is logged.

◂ All five lanes

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Rooms & events, at a hotel or restaurant. Where next?

  1. Drill deeper
  2. Next lane: Accounting & staff
  3. Back to the Hospitality desk
  4. What agents never do alone

This is my kind of work. Talk to us.

Guided intake · the desks are sample businesses, not real customers · replies come from the SogaStudio team.

On your own desk

This lane is a sample. On your own business it starts from the way your team already does the work: each step written down as a work order, the repeat steps given to one agent, and a gate wherever a mistake costs money or your name.

Spending and anything that goes out in your name wait for a person. Routine work you have approved runs on its own, behind checks that stop it when something looks wrong.