Sample desk · Retail · lane: online

Online & delivery: what the agents did today

Your desk · Online & delivery · Retail7 done · 2 queued
Done today
  1. Shipping labels made for 12 orders
  2. Tracking sent to customers
  3. flaggedOrder 3 days past its promised date: flagged to the managerDrill deeper ▸
  4. + 4 more done today
Queued
  1. Returns to process
  2. Local delivery run for Thursday
Needs your yes
  1. Nothing waits for you in this lane today.

What agents do hereAn agent makes the labels, sends the tracking and flags a late order before the customer has to ask.

◂ All five lanes

Try us out

Online & delivery, in a store. Where next?

  1. Drill deeper
  2. Next lane: Accounting & staff
  3. Back to the Retail desk
  4. What agents never do alone

This is my kind of work. Talk to us.

Guided intake · the desks are sample businesses, not real customers · replies come from the SogaStudio team.

On your own desk

This lane is a sample. On your own business it starts from the way your team already does the work: each step written down as a work order, the repeat steps given to one agent, and a gate wherever a mistake costs money or your name.

Spending and anything that goes out in your name wait for a person. Routine work you have approved runs on its own, behind checks that stop it when something looks wrong.