Sample desk · General business · lane: production · one level down

When something slips: Press 2 is overdue for maintenance

Your desk · Production · TuesdayFlagged to a person
What slipped
  1. Press 2 passed its service interval
  2. The agent saw it on the morning check of the job board
Who was told
  1. The shop lead, the person you named for this lane
  2. Jobs that need Press 2 are marked on the board
Until someone answers
  1. The flag repeats until a person answers it
  2. No job is moved off Press 2 without a person

What happens nextThe agent does not fix the press or move the jobs. It makes sure the right person knows, and it keeps saying so until someone answers.

◂ Back to the Production lane

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What slipped, and who was told. Where next?

  1. Back to the Production lane
  2. How a gate works
  3. Another lane: Distribution

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Guided intake · the desks are sample businesses, not real customers · replies come from the SogaStudio team.

Why a flag repeats

A problem nobody hears about is the expensive kind. In our own system, a stuck job says what stopped it, and an alert keeps repeating until a person answers it. On your desk, the same rule means a missed service or a late order cannot go quiet.